Terms and Conditions

Our Commitment to You

We want you to feel confident when you shop with Lunera Home. Our light systems come with a warranty to protect your purchase.

Returns and Exchanges

You can return unused items within 30 days for a full refund. Just make sure everything is in its original condition with all packaging intact. If you have any questions about returns or exchanges, our team is here to help.

Safe Use and Installation

Our products are designed for safe indoor use. Please follow the installation instructions carefully. If damage occurs due to misuse or improper installation, we cannot be responsible.

Your Consumer Rights

Your rights as a UK consumer are always protected. We're committed to making things right and providing the support you need.

Business Information

This website is operated by Lunera Home, based in the United Kingdom.

For any enquiries, please contact: lunerahome@gmail.com

Orders & Pricing

All prices are listed in GBP (£).

We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud.

Delivery

Delivery times provided are estimates and not guaranteed.

We are not responsible for delays caused by couriers, customs, or factors outside our control.

Product Use Disclaimer

Our products are designed for convenience and aesthetic lighting purposes.

Performance may vary depending on surface type, installation method, and environmental conditions.

We are not responsible for damage caused by incorrect installation or misuse.

Limitation of Liability

To the fullest extent permitted by law, Lunera Home shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

Governing Law

These Terms are governed by the laws of England and Wales.