Shipping Policy

Order Processing

We process all orders within 1–2 working days. You'll receive a confirmation email right away with your order details, and another email with tracking information as soon as your package ships.

Delivery Times

We offer free worldwide shipping on all orders.

Expected delivery times:

• United Kingdom: 5–10 working days
• Europe: 6-12 working days
• USA: 7-12 working days

These are estimates and may vary slightly depending on demand or busy periods. We'll keep you updated every step of the way.

Tracking Your Order

Once your order ships, we'll send you a tracking link by email so you can see exactly where your package is. If you don't see the email within a few days, just check your spam folder or get in touch—we're here to help.

Delays

We do our best to meet our delivery times, but occasionally things happen beyond our control, like courier delays or busy periods. If your order seems to be taking longer than expected, just let us know and we'll sort it out for you.

Incorrect Address

Please double-check your shipping address before you complete your order. If you spot a mistake after ordering, contact us straight away and we'll do our best to help.

Lost or Missing Orders

If your order doesn't arrive within a reasonable time, we'll investigate with the courier and work with you to make it right.

Damaged Items

If your item arrives damaged, just let us know within 48 hours with a photo, and we'll send a replacement or refund right away.

Contact Us

Have questions about your order or shipping? We're here to help. Reach out via our Contact page or email anytime.