Frequently Asked Questions
How does Lunera work? +
Lunera turns on automatically when it detects movement and switches off shortly after you leave. It gives you light exactly when you need it — without touching a switch.
Is it easy to set up? +
Yes — it takes less than a minute. Stick the base where you want it, attach the light magnetically, and it’s ready to go. No tools or wiring needed.
How does it attach to the wall? +
Lunera uses a strong adhesive base that sticks securely to your surface. The light itself attaches magnetically to the base, so you can easily remove it for charging and put it back in seconds.
Will it damage my walls? +
No — the adhesive is designed to be non-permanent and safe for most surfaces. You can remove it without damage if done carefully.
Can I move it after installing? +
Yes. You can remove the light anytime thanks to the magnetic attachment. If you want to move the base, you may need a new adhesive pad depending on the surface.
Where can I use it? +
You can use Lunera almost anywhere in your home — bedrooms, hallways, wardrobes, stairs, kitchens, or under cabinets. It’s perfect for any space where you want simple, automatic lighting.
How bright is the light? +
Lunera gives off a soft, warm glow — bright enough to see clearly, but gentle enough for nighttime without being harsh or uncomfortable.
Will it stay on all the time? +
No — it turns off automatically after a short time to save battery. You don’t need to worry about switching it off.
How far away does it detect movement? +
It detects movement from a few metres away, which works well for most rooms and spaces in your home.
How is it powered? +
Lunera is USB rechargeable, so there’s no need for disposable batteries.
How long does the battery last? +
On normal use, it can last up to a couple of weeks before needing a recharge. This depends on how often it’s triggered.
How long does it take to charge? +
It usually takes a few hours to fully charge using the included USB cable.
Is it suitable for night use? +
Yes — it’s ideal for nighttime. The light is soft and won’t disturb your sleep, making it perfect for bedrooms and late-night use.
Will it turn on during the day? +
It works best in darker environments. During the day, it may not activate as often since extra light isn’t needed.
Can pets trigger it? +
Yes — if a pet walks past, the light may turn on.
Can I use it outside? +
Lunera is designed for indoor use. For best performance, keep it in dry areas.
How long does delivery take? +
Most UK orders arrive within 5–10 working days.
Do you offer free shipping? +
Yes — we offer free UK shipping on all orders.
What if something goes wrong with my order? +
If there’s any issue, just contact us and we’ll sort it out quickly. We’re here to help.
Can I return it if I don’t like it? +
Yes — you’re covered by our 30-day guarantee. If you’re not happy, we’ll make it right.
How do I contact you? +
You can reach us anytime through our contact page or email. We aim to respond as quickly as possible.
Still have questions? +
If you’re unsure about anything, just get in touch — we’re always happy to help.